Question 1

Do I need to enter a credit card for the free trial?

Accepted Answer

No. The 7-day free trial is completely free with no card required. Sign up with just your email.

Question 2

Can I import my existing customer data?

Accepted Answer

Yes. Upload your Excel (.xlsx) or CSV file in any format. InGrowIQ automatically maps your columns to the right fields. Most agents are fully set up in under 5 minutes.

Question 3

Does InGrowIQ support WhatsApp communication?

Accepted Answer

Yes. Every customer action (call, renewal reminder, birthday wish, quote) has a one-tap WhatsApp button. Quotes can be sent with PDF attachments directly through WhatsApp.

Question 4

Is my customer data secure?

Accepted Answer

Yes. Your data is stored in a secure, encrypted database. Each agent's data is completely isolated — no other agent can see your customers or leads.

Question 5

Does InGrowIQ work on mobile?

Accepted Answer

Yes. InGrowIQ is fully mobile-optimised. All primary actions — call, WhatsApp, mark renewal, add lead — work in under 2 taps on your phone.

Question 6

Can I use InGrowIQ for LIC, health insurance, and motor insurance?

Accepted Answer

Yes. InGrowIQ supports LIC agents, health advisors (Star Health, Care, Niva Bupa), motor agents, POSPs, and IFAs.

Question 7

Are WhatsApp message templates available in regional languages?

Accepted Answer

Yes. InGrowIQ includes pre-written templates in English, Hindi, and Tamil — for renewal reminders, birthday wishes, policy ready messages, and more.

Question 8

Is there an Android app?

Accepted Answer

Yes. InGrowIQ works as a Progressive Web App (PWA) on Android — install it from your browser for a full app experience. A native Android app is in progress.

HELIOS Insurance Services Pvt. Ltd

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